FGI Honored as Most Innovative Company of 2021

FGI has expanded its credit insurance management platform to help ease fears of insurance companies and lenders during the COVID-19 pandemic, showing its ability to innovate and adapt during trying times.

In the last 12 months, FGI has not been exempt from the uncertainties surrounding the commercial finance industry. As a result of the COVID-19 pandemic, FGI witnessed companies going bankrupt, which instilled fear in lenders about their clients’ abilities to make payments. This had a direct impact on insurance companies, which began to scrutinize policies, become more demanding with reporting requirements and even cut coverages.

FGI saw a unique opportunity to help the commercial finance industry by quickly making changes within its credit insurance management platform, T.R.U.S.T.™ In order to accommodate the worries of small and medium-sized enterprises and their lenders, FGI expanded T.R.U.S.T.™ functionality by extending linkability to more credit insurance carriers, enhancing compliance algorithms and increasing reporting features.

FGI’s goal was to support organizations in analyzing coverage gaps and AR performance calculations to make debts more transparent and assist in managing policies. FGI also supported its carriers by upgrading its past-due reporting feature, enhancing coverage requests and improving debtor pages and profiles. Additionally, it doubled the number of partners T.R.U.S.T.™ supported and grew its in-house support team by opening multiple regional offices, bringing in several credit insurance professionals with decades of experience to offer their expertise.